Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our budget planning services.
Information We Collect
When you use Brighton Connecto's multi-year budget planning services, we collect information that helps us provide personalized financial guidance. This includes details you share during registration, budget data you input, and technical information about how you interact with our platform.
Personal Information: We collect your name, email address, phone number, and basic demographic information when you create an account or contact us for services.
Financial Data Collection
- Income sources and amounts for budget planning purposes
- Expense categories and spending patterns you choose to share
- Financial goals and timeline preferences
- Budget adjustments and modifications over time
How We Use Your Information
Your information helps us create meaningful budget plans that actually work for your situation. We analyze the financial data you provide to generate multi-year projections and suggest adjustments that align with your goals.
Purpose | Data Used | Legal Basis |
---|---|---|
Budget Analysis | Financial data, goals, preferences | Legitimate interest in service provision |
Account Management | Contact information, usage data | Contract performance |
Customer Support | Communication history, account details | Legitimate interest in support |
Data Protection and Security
We take protecting your financial information seriously. Our systems use industry-standard encryption both when transmitting your data and when storing it on our servers.
Security Measures
All data transmission occurs over encrypted HTTPS connections. We store your information on secure servers with restricted access, and our team receives regular training on data protection best practices.
Data Retention: We keep your budget planning data for as long as your account remains active, plus an additional 24 months after account closure to comply with financial service regulations in Vietnam.
Your Privacy Rights
Under Vietnamese data protection regulations and international privacy standards, you have specific rights regarding your personal information. You can exercise these rights by contacting us directly.
Access Your Data
Request a copy of all personal information we hold about you, including your budget data and account history.
Update Information
Correct or update any personal or financial information in your account at any time through your dashboard or by contacting support.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements for financial records.
Data Portability
Export your budget data in a standard format if you decide to transfer to another financial planning service.
Sharing and Third Parties
We don't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver our budget planning services effectively.
Service Providers
- Cloud hosting providers for secure data storage
- Email service providers for account notifications
- Analytics tools to improve our platform (anonymized data only)
- Payment processors for subscription management
All third-party providers are contractually required to protect your data and use it only for the specific services they provide to us.
International Data Transfers
While Brighton Connecto operates primarily in Vietnam, some of our technical infrastructure may involve data processing in other countries. When this occurs, we ensure adequate protection through contractual safeguards and compliance with international data transfer regulations.
We maintain the same high standards of data protection regardless of where processing occurs, and we regularly audit our data handling practices to ensure compliance with Vietnamese privacy laws.
Cookies and Tracking
Our website uses cookies to enhance your experience and help us understand how our platform is used. Most cookies we use are essential for the basic functionality of your budget planning dashboard.
Types of Cookies
- Essential cookies for login and account security
- Functional cookies to remember your preferences
- Analytics cookies to improve our services (with your consent)
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services or legal requirements. When we make significant changes, we'll notify active users via email and update the "Last Updated" date above.
Minor clarifications or administrative updates may be made without notification, but substantial changes to how we collect or use your information will always include direct communication to affected users.
Privacy Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, we're here to help. Our support team can assist with privacy-related requests and general inquiries about data protection.
Email: help@brightonconnecto.com
Phone: +84 911 865 176
Address: 10 Võ Nguyên Giáp, Kênh Dương, Lê Chân, Hải Phòng, Vietnam